Frequently Asked Questions (FAQ)

Orders & Payments

• What payment methods do you accept?
  We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
• Can I modify or cancel my order?
  Please contact support@northmanwear.shop as soon as possible. Once an order is processed or shipped, changes cannot be made.

Returns & Exchanges

• What is your return policy?
  We offer a 14-day return window from the delivery date. Items must be unused and in original condition.
• How do I initiate a return?
  Email support@northmanwear.shop with your order number, and we will guide you through the steps.
• When will I receive my refund?
  Refunds are processed within 7-10 business days after we receive the return.

Shipping & Delivery

• Do you ship across the UK?
  Yes, we deliver to all regions of the UK, including England, Scotland, Wales, and Northern Ireland.
• How long does delivery take?
  Standard delivery takes 3-5 business days. Orders are processed in 1-2 business days, with tracking provided upon dispatch.
• Are there customs fees?
  For orders under £135, VAT is included. Higher-value orders may incur additional customs duties.